Shipping Policy
Shipping Policy
Last Updated: January 9, 2026
This Shipping Policy applies to all orders placed through Rare Collects and operated by RARE COLLECTS WYNWOOD LLC (“we,” “us,” or “our”).
We are committed to providing clear and transparent shipping information while complying with all applicable laws and regulations.
Order Processing Time
Orders are typically processed within 2–5 business days, depending on product availability and order volume.
Orders are not processed, shipped, or delivered on weekends or holidays.
During periods of high order volume, holidays, or unexpected delays, processing times may be extended and take up to 7–10 business days. If a significant delay occurs, we will notify you.
Complimentary Storage
On special occasions, we offer free storage for your purchases to hold your bottles under optimal conditions until your preferred shipping date. Please contact us directly to arrange storage requests.
Shipping Carriers
We ship all orders using FedEx.
Shipping rates are calculated at checkout based on:
- Destination
- Package weight
- Selected delivery speed
Domestic Shipping (United States)
We ship alcoholic beverages within the United States only to states where it is legally permitted.
All shipments are subject to federal, state, and local regulations.
Wine Shipping – Eligible States
We currently ship wine to:
AZ, CA, CT, DC, FL, MA, MN, MO, NC, NJ, OR, VA, WA
Spirits Shipping – Eligible States
We ship spirits only to:
AZ, CA, CT, FL, WA
Orders placed outside of these states may be canceled and refunded at our discretion.
We reserve the right to refuse any order that does not comply with shipping laws.
International Shipping
We offer international shipping where legally permitted.
By placing an international order, you agree that:
- You are responsible for all customs duties, taxes, and import fees
- Shipments may be delayed due to customs processing
- Orders may be refused or seized by local authorities
We reserve the right to cancel international orders if shipping is not legally or operationally possible.
Adult Signature Requirement
All alcohol deliveries require a 21+ adult signature upon delivery.
By placing an order, you confirm:
- You are of legal drinking age
- An adult will be available to receive the package
Failure to provide a valid signature may result in delays, additional fees, or returned shipments.
Local Delivery & In-Store Pickup
Where available, we offer:
- Local delivery
- In-store pickup
Details, fees, and delivery windows will appear at checkout or be communicated after purchase.
A valid government-issued ID is required to verify age at pickup or delivery.
Shipping Fees
Shipping costs are calculated at checkout based on:
- Location
- Package size and weight
- Delivery method
Shipping fees are non-refundable once an order has shipped.
Lost, Stolen, or Damaged Packages
Once an order has been transferred to the carrier, Rare Collects is not responsible for shipping delays or carrier-related issues.
If your order is lost or arrives damaged, contact us promptly. We will assist with filing a carrier claim when applicable.
Legal Compliance
We comply with all federal, state, and local laws regarding alcohol sales and shipping.
We reserve the right to:
- Refuse service
- Cancel orders
- Restrict shipments
at our sole discretion to remain compliant.
Contact Information
For questions about shipping, storage requests, or your order, please contact us through the information provided on our website.